To turn on Wi-Fi calling, go to Settings > Phone > Wi-Fi Calling. You might need to enter or confirm your address for emergency services.
If Wi-Fi Calling is available, you’ll see "Wi-Fi" in the status bar while viewing Control Center. Then your calls will use Wi-Fi Calling.
When cellular service is available, your iPhone uses it for emergency calls. If you turn on Wi-Fi Calling and cellular service isn't available, emergency calls might use Wi-Fi calling. Your device's location may be used to aid response efforts when you place an emergency call, regardless of whether you enable Location Services.
Wi-Fi Assist is on by default. If you don't want your iOS device to stay connected to the Internet when you have a poor Wi-Fi connection, you can disable Wi-Fi Assist. Go to Settings > Cellular or Settings > Mobile Data. Then scroll down and tap the slider for Wi-Fi Assist.
Key Issue: Wi-Fi Calling on iPhones
Wi-Fi calling tends to perform better on Android devices (e.g., Samsung Galaxy, Google Pixel), which prioritize Wi-Fi for calls when available. In contrast, iPhones often cling to weak cellular signals, even with strong Wi-Fi, unless cellular service is entirely unavailable.
For example, an iPhone with one bar of signal might still attempt to use a distant cell tower over nearby Wi-Fi, leading to choppy calls. This behavior is due to Apple’s internal algorithms, not Wi-Fi performance. Even with premium Wi-Fi systems installed by Osbee, this can be an issue for iPhone users.
Temporary Workaround for iPhones
To force Wi-Fi Calling on your iPhone:
We hope Apple addresses this in future iOS updates. In the meantime, enabling Wi-Fi Assist (Settings > Cellular > Wi-Fi Assist) can help improve transitions between networks.
Additional Notes