Sonos Rebooting Procedure

Sonos Troubleshooting - How to Reboot

Reboot Sonos products


This article provides steps to reboot your Sonos products.


All products (except Move, Roam, and Roam SL)

  1. Unplug the power cord.
  2. Wait 10 seconds.
  3. Reconnect the power cord and allow one minute for the product to boot up.

Sonos Move and Move 2

  1. Take your Move product off of the charging base.
  2. Hold the  Power button for at least 5 seconds, or until the status light turns off.
  3. Wait 10 seconds.
  4. Press the  Power button or place your Move product back onto its charging base.

Sonos Roam and Roam SL


Standard Reboot

  1. Disconnect Roam from charging cables and remove it from wireless chargers.
  2. Hold the button on the back of Roam for at least five seconds until you hear the power-off tone and the light above the Sonos logo turns off.
  3. Wait 10 seconds.
  4. Press the button on the back of Roam to turn it back on.

Force Reboot

If your Roam appears to be stuck or frozen, you can perform a Force Reboot by holding down the button on the back of Roam for 15 seconds, or until light above the Sonos logo turns on again.


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